Due to a recent backend system update, some players have received a Name Change notification despite having an appropriate Riot ID. If this happened to you, check Changing Your Riot ID to see what you can do (like keeping your game name!) and can't do (like using the original server tagline, eg. NA1, EUW1, etc). And sorry for the inconvenience—some decade-old systems just won't modernize without a fight.

Please check and reply using your account-associated email inbox in case your tickets are no longer in "My Ticket" on Riot Support Page.

Hãy kiểm tra và phản hồi lại cho chúng tôi tại email liên kết với tài khoản của bạn trong trường hợp bạn không tìm thấy phiếu hỗ trợ đã gửi trong Yêu Cầu Hỗ Trợ Của Tôi nhé.

Requesting Your Account Data

Info

Though you may request data for a specific game, you'll get all the data for your other associated Riot game accounts if applicable.

You can make a data request by submitting a ticket. After a short process to confirm you as the original creator of the account, you'll receive the following personal information related to your account:

  • Your Riot ID, username, and server
  • The phone number attached to your account
  • Your registered date of birth
  • Aggregate report history, including reports made and received from the last 3 months (or the past 100 games, if you’ve played more than that in the last 3 months)
  • In-game chat logs for the last 3 months (or the past 100 games, if you’ve played more than that in the last 3 months)
  • In-game voice comms transcripts where available (Note: Only for requests created on or after October 14, 2024. These are generally only preserved when they're checked for violations of our Terms of Service, so transcripts for most games will be blank or incomplete.)
  • Login history for the last 3 months
  • Player Support ticket history
  • Account modifications for the last 3 months
  • All store transactions (skins, etc.)
  • All monetary purchases

Once you make a request, it'll take 30 days to process. You can cancel your request at any time by clicking the cancel link in your ticket. Changing your email or resetting your password will also cancel your request automatically.

Your data will be sent to you in a zipped file containing text files. You'll need to be on the latest Windows or Mac OS to view these files in your native text editor. If you don't have the latest version, use an RTF text editor like Notepad++.

If you'd like to delete your account as well as retrieve your account's data, make sure you've received the data before submitting a request for account deletion.


Riot Games takes data security and privacy very seriously. For more information on how we handle and process your data, please refer to the Riot Games Privacy Policy. You can access our Terms of Use and other relevant policies from there.

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