RiotX Arcane Global Premiere FAQ

Undercity Nights Encore

As you might have heard, there are now two more chances to unlock the Arcane Premiere rewards! Just tune in to one of our Undercity Nights broadcasts (or a co-stream!) for at least 15 minutes on November 19th at 4–9pm PT or November 20th at 12–5:30pm PT to get your drops. All the below advice about linking your Twitch account still applies!

Join us in taking a huge step forward into the world of Runeterra as we celebrate the worldwide premiere of Arcane!

When

The first episode of Arcane will stream live across the globe on November 6th, 2021 at 7:00 PM (PT). Just make sure to figure out when that is in your local timezone or follow the countdown at Arcane.com.

Having trouble fitting the premiere into your schedule? Then keep an eye on riotxarcane.com for more opportunities to tune in!

Where

Though the whole series will be available on Netflix, you'll have to join us on Arcane.com or twitch.tv to get your rewards!

Watching on Arcane.com

Joining the premiere on Arcane.com is as simple as being on the page at the time listed above. 

If you want to receive premiere rewards, however, be sure to log in with your Riot account. That's all there is to it!

Watching on Twitch.tv

If you decide to go with Twitch, you'll be able to earn your rewards by watching on the official Riot Games Twitch channel or with your favorite streamer's co-stream in the "Arcane" streaming category.

Just remember: In order to get your Twitch Drops, your Riot account MUST be connected to your Twitch account!

Connecting Twitch to your Riot Account

To connect your Riot Account and your Twitch account, log in to Twitch, then go to Settings > Connection, and press the Connect button next to Riot Games. Then follow the prompts and Authorize the connection. Once you're finished, the Riot Games section should look like this:

Twitch_Connected.png

All set! Just confirm you're logged into Twitch while you're watching the premiere, and you'll be good to go!

What if I'm late?!

Decide to play a game of League right before the premiere only to have it turn into an hour-long fiesta? Don't worry! Even if you're a little late, you'll still qualify to receive your premiere rewards.

To be a little more specific, tune in for the majority of the first episode!

Otherwise, you'll forever be asking the question:

What rewards will I get for watching the premiere?

Arcane isn't just a thrilling showcase for League's champions: it's a celebration of all of Riot's games! That's why we're giving out awesome rewards for our big five, plus an opportunity to get your hands on exclusive Arcane merch:

Game Reward
League of Legends Arcane Capsule
League of Legends: Wild Rift A Single Tear Emote
Teamfight Tactics Gizmos & Gadgets Little Legends Egg
Legends of Runeterra Fascinating Emote
VALORANT Fishbones Gun Buddy

If you've already played any of the aforementioned games, you'll automatically receive these rewards in that game's account within 24 hours of the premiere. You don't have to lift a finger!

But you might be asking: what about games you haven't played?

Redeeming Rewards for Games You Haven't Played Before

Interested in grabbing a reward for a game you've never played before? Then the steps you'll need to take depend on how you watched the Arcane premiere:

Watched on Arcane.com

To get a reward for a game you haven't played before after watching the premiere on Arcane.com, simply:

  1. Create an account for the game in question (since you already have a Riot Account, all you need to do is download the game and log in!)
  2. Complete ONE match for that game
  3. Wait at least 24 hours for your reward

Watched on Twitch

Redeeming Twitch Drops for a game you haven't played depends on the game, though the first step is the same:

  1. Create an account for the game in question (since you already have a Riot Account, all you need to do is download the game and log in!)
  2. Reference the table below for the redemption requirements
    Game Requirement
    League of Legends/Teamfight Tactics Have a summoner name
    League of Legends: Wild Rift Complete the tutorial
    Legends of Runeterra/VALORANT Complete OR skip the tutorial
  3. Wait at least 24 hours for your reward

You have 30 days to redeem rewards for unplayed games

While rewards will immediately be added to games you've already played with your Riot Account, you'll have 30 days from the initial premiere to redeem rewards for games you haven't played yet using the methods above. If you think you might play one of these games some day in the future and would like to have your Arcane reward for them, take the proper steps to secure your items!

I can't get Twitch to work!

Stay calm! Although this is our maiden voyage into the waters of full-length TV, it's not Twitch's first rodeo: Check their troubleshooting guide or contact their support!

I'm having issues getting my rewards

Before writing in, please wait the recommended 24 hours from the premiere's airtime for the items to process. If the reward is for a game you haven't played before, be sure to take the steps listed above as well. And if they still haven't been added to your account, write in to Player Support and we'll see what we can do!

Also please note that we will only be able to address this issue for the duration of the event, so don't hesitate to notify us as soon as that 24 hour post-premiere window has closed!

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