So, you requested a refund for the Wild Cores you bought, totally forgetting that you already spent some of them! Now your account has a negative balance, and that’s a surefire way of getting yourself locked out. No hard feelings—we have to draw the line somewhere.
Not to worry, though! To recover your account, all you have to do is repay the outstanding debt with this handy tool. Getting your account back up and running may take a bit of time, but we’ll notify you via email or in-game message as soon as you’re good to go. If you need help with the process or your account has been suspended for a different reason, feel free to submit a ticket below.