Global Refund Policy Update
This article has been updated to reflect our Global Refund Policy, which went into effect on May 30th, 2021. Click here to learn more!
Making League of Legends: Wild Rift free to play hasn't stopped us from packing it to the Nexus with killer content. Skins and baubles, chromas and poses… Just deciding what to buy can be daunting! What if you pick something you don't even end up using?!
Why, get a refund, of course!
What You Can and Can't Refund
Unless any applicable laws require otherwise, refunds are only available for content that meets these three conditions:
1) The content is unused
2) The content was purchased no more than 14 days ago
3) The content is on the list of refundable content below
Steps one and two should be easy enough to figure out on your own! For step three, read on!
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✓ Refundable |
X Non-Refundable |
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Is the item you're looking to return on the Refundable list? Great! Click here to learn what to do next!
Some content cannot be refunded for a variety of reasons. Gifts complicate things with a third party, boosts activate immediately and cannot have that time refunded, the random nature of Chests changes the value of the content upon opening...the list goes on.
Bottom line: if the item you purchased is under Non-Refundable, then we are unable to issue a refund.
Unauthorized Purchases by Minors
One exception to the above rules is any purchase made by kids under 18 years of age without parental knowledge or consent. If this happens to you, submit a ticket below and we'll see what we can do.
How to Get Your Refund
If you meet the three conditions listed above, just CLICK HERE! You'll be just one quick login away from accessing your Purchase History, at which point you'll be able to refund eligible products, easy peasy!
Please note that you will be refunded for the same amount you spent on the original purchase. For example, if you purchase a champion using Blue Motes when they're on sale and decide to return that champion after the sale is over, you'll be refunded the sale value and not the regular purchase price.
Wild Cores
As the only currency purchased with real-world money, Wild Cores adhere to a unique set of rules that differ depending on device. Click here to learn more!
For more information, check out our full refund policy.